Everydrop EDR2RXD1 Refrigerator Water Compatible Ice and Water Filter 2 Element W10413645A WRF989SDAB

Subject: Complaint Regarding Missing Order Y8463EY3 Dear JOOM Customer Service, I am writing to express my concern regarding my order with the number Y8463EY3, which I placed and paid for on July 16th. Despite the fact that your website indicates the shipment was delivered on July 30th, I have yet to receive the package. The last communication I received from you was that the product had arrived in the country, but there has been no further update or delivery confirmation. I kindly request that you look into this matter urgently and provide me with accurate information about the status of my order. I expect either prompt delivery or a full refund if the package cannot be located. Thank you for your immediate attention to this issue. I look forward to your swift response. Best regards, Peter Horn peeter.horn@gmail.com