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Hello, Attention: customer service - damaged product I have today received the ordered (№ E9XGDJQP) product delivered. Unfortunately, the hands were damaged. I am attaching pictures. What should I do? Should I return the wall clock? Look forward to a quick reply. / Greetings, Bodil Palm

Packaging on 10+, arrived without damage, there is even a hook with nails on which you can hang the clock, there was only no battery, we inserted the battery and they started, they are working so far. But they work quietly...quietly, as if there is no clock in the room at all. I am attaching a photo of the hook and the battery